Thursday, 29 July 2010
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LMS Training, Listening Skills, and The Bottom Line
A simple rule of thumb for new managers: Listen more, talk less. With a little bit of LMS training and practice, a new manager can learn to become someone that employees can approach comfortable, admire and respect. Listening builds trust and conveys openness to employees' concerns and new ideas. Good listeners are viewed not only as being caring, but also wise.
Nurturing a healthy relationship between all staff--especially between employees and their manager--is all about sincere and open ears on the managerial end. It's related to the Kaizen Japanese business practice I've written about before: a philosophy that includes all employees, from the CEO down. It involves a company-wide practice of making changes and monitoring results, which allows adaptations in the company's policies and processes as new improvements are suggested.
See Related Post: LMS Managerial Training and Your Bottom Line



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